Announcement
Hello and welcome to the shop!
All the models shown are handmade in my workshop, located in France,so they are entirely customizable and modifiable.
Do not hesitate to contact me if you have a question or a particular desire.
Enjoy your visit!
Katya
Featured items
Items
All Items
Reviews
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Mary Eisenbacher on Mar 27, 2024
5 out of 5 starsI am excited to use this on my wedding day. It holds up my long train beautifully!
Katya responded on Mar 27, 2024
Thank you so much, Mary, for taking the time to share your review with us! Best wishes to you!
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Lauren on Mar 28, 2024
5 out of 5 starsKatya was very helpful and timely with her responses and completing this gorgeous pearl belt for my wedding dress! Definitely recommend
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Megan on Mar 23, 2024
5 out of 5 starsThis was custom made for me and I'm OBSESSED!
Katya responded on Mar 25, 2024
Hello Megan, Thank you so much for posting your review on my boutique. Each customer review is a great help to my small artisan business. I'm so glad you liked the belt and can't wait to see you with it. Please feel free to send me your wedding photos or tag @happyweddingdreams on Instagram, I'd love to share them with other brides-to-be. Best wishes! Katya
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Gloria NicolauBelfry on Mar 19, 2024
4 out of 5 starsThe item arrived without damage and looks exactly as advertised. Will make a beautiful bustle ❤️
Katya responded on Mar 20, 2024
Merci Gloria, pour ce retour d'expérience! Belle continuation à vous! Katya
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Hankavi on Mar 12, 2024
5 out of 5 starsBeautiful hair clip, a complete masterpiece! I'm really excited, thank you so much, dear Katya ♡
Katya responded on Mar 17, 2024
Hello Hanka, Thank you so much for posting your review on my boutique. Each customer review is a great help to my small artisan business. I'm so glad you liked the hair comb and can't wait to see you with it. Please feel free to send me your wedding photos or tag @happyweddingdreams on Instagram, I'd love to share them with other brides-to-be. Best wishes! Katya
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elaineffletcher on Mar 3, 2024
5 out of 5 starsCute like the picture was.
Katya responded on Mar 8, 2024
Thank you so much, Elaine, for taking the time to share your review with us! Best wishes to you!
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Sarah on Mar 2, 2024
5 out of 5 starsJust as beautiful as pictured, arrived really quickly - I love it! Thank you so much!
Katya responded on Mar 8, 2024
Hello Sarah, Thank you so much for posting your review on my boutique. Each customer review is a great help to my small artisan business. I'm so glad you liked the hair vine and can't wait to see you with it. Please feel free to send me your wedding photos or tag @happyweddingdreams on Instagram, I'd love to share them with other brides-to-be. Best wishes! Katya
About HappyWeddingDreams
Your day, Your dreams with my accessories
Shop members
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Katya Mateeva
Owner, Creator, Designer
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
How fast do your products ship?
Orders are processed and shipped within 1-4 business days.
*1 day reserved only for items in stock
When will I receive my package?
FREE SHIPPING on France standard shipping orders!
SHIPPING (Domestic) - 6-8 business days
SHIPPING (Europe) - 8-15 business days
SHIPPING (rest of the World) - 15-30 business days
• Orders are processed within 3-5 business days.
• Shipping dates are approximate and not guaranteed.
• Please do not count weekends and holidays.
• Orders placed during weekends, special promotions and holidays may take additional processing time due to increased order volume.
Do you offer express shipping?
We are sorry. For the moment we are not able to offer express delivery in France nor worldwide.
Do you ship internationally?
Yes, we offer international shipping through the French Post.
Worldwide Standard & Worldwide registered
• Customers are responsible for all taxes, tariffs and all other costs associated with the delivery and receipt of their order in their country.
• Dates are approximate and additional delays in customs may occur.
• All items in an order must be shipped at the same time (regardless of stock status).
I would like to return my order. How should I proceed?
You can make a return within 14 days of receiving your package. To be eligible for a return, products must be received:
- Unworn and in new condition
- In original packaging with tags attached
- With a packing slip for proper crediting
- Via mail with tracking number
After receipt of the returned item, its condition will be examined and if everything is in conformity, a refund will be made. This refund will be equal to the price of the item and does not include shipping costs.
If the accessory has been opened and/or worn, an amount of 10% of the price of the item will be reserved for its reconditioning.
Please mail back to:
MATEEVA Katya
11, rue Alexandre Fréminet
55270 Montfaucon d'Argonne
France
My package is unable to be delivered to my address. Can you please reship?
We use the shipping addresses provided to us to ship orders.
If an incorrect address is provided, the package will be deemed undeliverable due to insufficient address information and will be returned to the sender. Please note that this can take a long time when it comes to international deliveries.
Upon receipt of the returned item, a refund (excluding shipping costs incurred) will be made to you.
For the reshipment of the item, you should place a new order.
The same rule applies to orders that have been notified but not collected from the post office by the addressee!
I received a damaged item, can I get a replacement?
If you receive your accessory in a condition damaged in transit, please contact us within 2 days of delivery with your name, order date and number and a photo of the damage so that we can help you with a replacement.
I bought a custom color accessory. Can I return it?
Unfortunately, accessories that are customized in color, size or that have been adjusted at the customer's request are not refundable.
Thank you for your understanding!
I made a mistake in the length of my hair vine. Can I return it?
If you buy an accessory that is offered in several lengths it will be made especially for you in the desired length. Therefore it will be considered as made to measure and could not be returned or refunded.
The solution in this case is to buy an extra length (if the accessory has been too short) or to cut the vine to the desired length.
To avoid this kind of inconvenience, we advise you to consult your hairdresser in advance or to measure the necessary length yourself using a tape measure or ribbon. In case of doubt, do not hesitate to contact us.
Seller details
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